Retail Sales Associate
Location: Touchwood Shopping Centre, Solihull
Position: Full-Time / Part Time
Salary: £25,400 + Commission
About the Role
Crown & Bezel is looking for a confident, people-first professional to join our high-performing luxury watch team.
This is a client-facing role for someone who lives and breathes exceptional customer experience and knows how to build real, long-lasting relationships.
What You’ll Be Doing
- Delivering a five-star client experience from first contact to final handshake
- Building rapport quickly and maintaining strong, long-term client relationships
- Representing the Crown & Bezel brand with confidence, professionalism, and personality
- Communicating clearly and effectively with clients across multiple channels
- Working closely with a driven, high-performing team to achieve sales and service goals
- Comfortable with Data Entry and keeping live records up to date
What We’re Looking For
- Exceptional communication and interpersonal skills
- Background luxury retail and premium customer service
- A natural ability to connect with people and make them feel valued
- A clear understanding of what outstanding customer service truly means
- Strong organisational skills and attention to detail
- A knowledge of luxury watches will be highly desirable
Why Crown & Bezel?
- An uncapped bonus scheme with fantastic earning potential
- Work with some of the world’s most desirable luxury watches
- Be part of a modern, growing brand with a strong reputation
- A role where relationships matter as much as results
Benefits
- Company pension
- Free parking
- On-site parking
- Sick pay
If you’re confident, well-presented, and obsessed with delivering unforgettable client experiences, we’d love to hear from you.
How to Apply
Please email your CV and optionally, a short cover letter:
careers@crownandbezel.co.uk